Privacy Policy

1. Introduction

KiteNetwork Tech LLC (“we,” “our,” or “us”) operates Kite AI. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered development platform. We are committed to protecting your privacy and ensuring the security of your personal data. This policy applies to all users of our services, regardless of location.

2. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically:

• Account Information: Name, email address, password (stored as a secure hash), and profile details you choose to provide
• Usage Data: Information about how you interact with our services, including features used, pages visited, and time spent on the platform
• Code Data: Code snippets and project information you choose to share with our AI agents for the purpose of receiving AI-powered assistance
• Technical Data: IP address, browser type, operating system, device information, and cookies
• Payment Information: Billing details processed securely through our third-party payment providers (we do not store full credit card numbers)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide, maintain, and improve our services and user experience
• Process your transactions and send related billing information
• Send technical notices, security alerts, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Analyze usage patterns to enhance features and user experience
• Train and improve our AI models using anonymized and aggregated data with appropriate safeguards
• Detect, prevent, and address technical issues and fraudulent activity

4. Data Security

We implement enterprise-grade security measures including end-to-end encryption (TLS 1.3), secure data transmission, and regular security audits conducted by independent third-party firms. Your code never leaves your secure environment without explicit permission. We maintain SOC 2 Type II compliance and follow industry best practices for data protection. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as resolving disputes or enforcing our agreements.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your explicit consent or at your direction
• With trusted service providers who assist in our operations (e.g., cloud hosting, payment processing), bound by contractual data protection obligations
• To comply with legal obligations, court orders, or governmental requests
• To protect our rights, safety, and property, and to prevent fraud or abuse
• In connection with a merger, acquisition, or sale of assets, with appropriate notice to users

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Object to or restrict certain processing of your information

To exercise any of these rights, please contact us at privacy@kitenetwork.tech.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for the platform to function properly
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our services.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence where data protection laws may differ. When we transfer data internationally, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by relevant authorities to ensure your data receives an adequate level of protection.

10. Children's Privacy

Our service is not intended for children under 13 years of age (or under 16 in the European Economic Area). We do not knowingly collect personal information from children. If we discover that we have collected data from a child without appropriate parental consent, we will take steps to delete that information promptly.

11. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access through our platform.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page, updating the “Last updated” date, and sending an email notification for significant changes. Your continued use of our services after modifications constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact KiteNetwork Tech LLC:

• Email: privacy@kitenetwork.tech
• Support: Available through your Kite AI account dashboard